Introducing an entirely new way to interact with your Credit Union, BCU Video Chat! This app will connect you face-to-face with a BCU representative LIVE during business hours. Get immediate answers to account questions and enjoy a convenient and secure conversation with a Credit Union representative.
How it works:
· BCU Video Chat is a separate app from BCU Mobile Banking. If you don’t already have it, you’ll need to install it.
· Open the BCU Video Chat app and follow the instructions to start your call.
· For your security, a representative will verify your identity before discussing your account.
· Let us know what you think! Fill out the short survey at the end of the call.